Hard Reset the Headset: Hold the Game button (on the right ear cup) and the Dolby button simultaneously for 15 seconds.
Do download firmware from random “driver websites,” Reddit links, or file-sharing hosts (Mediafire, Mega, etc.). These files are often outdated, corrupted, or infected with malware. astro firmware 36797 download
Firmware updates are meant to improve your device, not complicate your life. Stick to the official tools, and your Astro gear will serve you well for years. Hard Reset the Headset: Hold the Game button