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By taking these steps, it is hoped that Maitland Ward will be able to regain the trust and respect of her colleagues, producers, and fans, and continue to deliver a high-quality performance as Rachel Reilly on "General Hospital".

In 2019, shortly after her high-profile transition to the adult industry, Ward starred in an episode titled Unprofessional for the studio

The piece explores the tension between the desire for professionalism and the reality of chaos and imperfection. The torn resume and crumpled papers represent the fragility of our carefully constructed personas, while the shattered coffee mug and stained carpet serve as a reminder of the unpredictability of life.

Ward later characterized the interview as "orchestrated" and "two-faced," claiming she was blindsided by the confrontation which she felt was designed to "rattle" her for ratings .