Please Install Csmg B2c Client Tool !!install!! Info
: If the tool still fails to launch, right-click the executable (e.g., UpTestEX.exe B2CAppSetup.exe Properties , and set the Compatibility Mode Windows XP (Service Pack 3) . Ensure you also check Run this program as an administrator Alternative Tools
: Typically involves powering off the device and holding a volume button while plugging it into the PC via USB. please install csmg b2c client tool