Instead of unreliable third-party sites, use these two safe methods:
"For V1165C4, standard Realtek won't work. Proline used a custom OEM chip: C-Media 9880-L. Generic drivers break the mic array. I have the exclusive signed driver from the 2016 factory batch. Email me." Instead of unreliable third-party sites, use these two
. If your sound isn't working after a fresh Windows install, look for these specific hardware IDs: Audio Chipset: Often listed as Intel High Definition Audio Realtek High Definition Audio ESSX8336 Driver: Many users find that this specific hardware ID ( ACPI\ESSX8336 ) is the "missing link" for sound on these notebooks. Intel Smart Sound Technology (SST): I have the exclusive signed driver from the
If the driver installed but there is still no sound: Intel Smart Sound Technology (SST): If the driver
If you've installed drivers but still have no sound, try these community-tested steps: