Secures your digital profile through mobile and facial verification. đź“ť Step-by-Step: How to Register and Apply for a New NID
| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | | You entered a 10-digit old NID on a 17-digit field, or vice versa. | Try both formats. If using 10 digits, ensure no spaces. | | “Mobile number mismatch” | Your current SIM is not registered with the EC. | Visit your mobile operator’s store. Update your NID-linked mobile number. You cannot do this online. | | “OTP not received” | Network congestion or wrong number. | Wait 2 minutes. Click “Resend.” If still fails, try after 1 hour. | | “Server error” (500) | High traffic (e.g., 10 AM-12 PM). | Try late at night (10 PM – 6 AM) or on a weekend. | | “Document too large” | Your uploaded image is >2MB. | Compress the image using a free tool (e.g., TinyPNG) or convert PDF to smaller size. | servicesnidwgovbd