The hardware changed. Adding RAM? No. Replacing the network card? Yes—that changes the MAC address used in the fingerprint. Solution: You must generate a new fingerprint and request a license file reissue. Most vendors allow 1 free reissue per year.
Meets stringent auditing and security requirements for sensitive environments. How to Obtain and Apply an Offline License vnc+offline+license+file+exclusive
"How do you know you are compliant if there is no call-home?" The hardware changed
You changed a PCIe device (GPU, Network Card, RAM). Fix: Exclusive licenses are often bound to the motherboard serial + NIC MAC. If you swap a failed network card, you must regenerate the fingerprint and contact support for a license key reset. This is a security feature, not a bug. Replacing the network card
Using an offline license disables cloud-based features. You will not be able to use the RealVNC cloud to discover or connect to devices outside your local network.
Aris was baffled. "But I haven't used it yet," he muttered.
