If you need help with a legitimate installation of VSO ConvertXToDVD version 7.0.0.69, please post in official forums or contact VSO support directly.
If you want, I can:
Before launching the installer, ensure ConvertXtoDVD is completely closed. Check your system tray (bottom right) and ensure it is not running in the background. Run the Installer: Run the setup file. It is not necessary to uninstall vso convertxtodvd 70069 patch install